Data processing terms
Last updated Fri 9 Oct 2026
When your organisation uses NetworkingBadger, we handle your members’ and guests’ personal information for you. These terms set out how, as UK data protection law requires. They form part of our terms of service, and you accept them when you create your organisation.
NetworkingBadger is a brand of CleverOwl Solutions Ltd, registered in England and Wales, company no. 16973711. VAT no. GB519492465. Registered office: 82a James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE.
1. Roles
Your organisation is the controller of the personal information about your members, guests and organisers that you put into NetworkingBadger or collect through it. CleverOwl Solutions Ltd is your processor. We process that information only to provide NetworkingBadger to you.
2. What we process
| Whose information | Your members, your guests, and your organisers and staff. |
|---|---|
| What information | Names, contact details, company and job details, profile information and who may see it, memberships and recorded payments, meetings and attendance, introductions, messages, referrals and one to ones, guest registration details and consent choices, and app usage such as when someone last used it. |
| What we do with it | Store it, show it to the people your settings allow, send the notifications and emails the service sends, and produce your reports. |
| For how long | For as long as you use NetworkingBadger, and for 90 days afterwards unless you ask us to delete it sooner. |
We do not process special category information, such as health or religious beliefs, and you should not put it into NetworkingBadger.
3. Your instructions
We process personal information only on your documented instructions. How you set up and use NetworkingBadger, and these terms, are those instructions. If we think an instruction breaks data protection law we will tell you. If the law requires us to process information in some other way, we will tell you first unless the law forbids it.
4. What we promise
- Everyone at CleverOwl Solutions Ltd who can access your information is bound to keep it confidential.
- We keep it secure. Every organisation’s information is separated from every other’s by the database itself, not just by the app. It is encrypted in transit, backed up, and reachable only through accounts with the least access they need.
- Guests’ consent choices are recorded when they register and checked every time anything is sent to them.
- Members’ contact details are never shown to other members without their agreement.
- We never collect or process your members’ fees.
5. The companies that help us
You authorise us to use the sub processors listed in our privacy policy. Each is bound by a written agreement giving your information the same protection as these terms. We will tell you at least 30 days before we add or replace one, and if you object on reasonable grounds you may cancel without penalty. Information handled outside the UK is protected by the safeguards UK law requires.
6. Helping you meet your obligations
- People’s rights. Members can download their data and delete their account themselves, and guests can change their choices. For anything else, we will help you respond to requests from the people whose information you hold.
- Breaches. If we become aware of a personal data breach affecting your information, we will tell you without undue delay, and within 48 hours, with what we know and what we are doing about it.
- Assessments. We will give you reasonable help with data protection impact assessments and with any consultation with the Information Commissioner.
7. Your responsibilities
You are responsible for having a lawful basis for the information you put into NetworkingBadger, for telling your members and guests how you use it, and for the instructions you give us.
8. When you leave
You can export your information at any time. When your subscription ends we keep it for 90 days so you can return, then delete it, except where the law requires us to keep something. Tell us if you would like it deleted sooner.
9. Checking we keep our word
We will give you the information you reasonably need to show we are meeting these terms, and answer reasonable questions about how we protect your information. Email hello@networkingbadger.com.